Policy
Returns and refunds
Last updated February 2026
Return window
Most listings carry a 30-day return window from delivery. The exact window is shown on each listing and in your order details.
Eligible returns
- Part does not match the listing description or part number
- Part arrived damaged or incomplete
- Part does not fit a vehicle that PARTMKT reported as a confirmed fit
- Unopened, uninstalled parts within the return window
Non-returnable items
- Installed or attempted-to-install parts
- Electrical components once opened, where the listing states this
- Special-order and clearance items flagged as final sale
How it works
Request a return from your order page. Once approved, you receive a return label. Refunds are issued after the seller inspects the part, typically within five business days of receipt. A restocking fee of up to 15% may apply to buyer-remorse returns.
Need help with a specific order? Contact support.