Policy

Returns and refunds

Last updated February 2026

Return window

Most listings carry a 30-day return window from delivery. The exact window is shown on each listing and in your order details.

Eligible returns

  • Part does not match the listing description or part number
  • Part arrived damaged or incomplete
  • Part does not fit a vehicle that PARTMKT reported as a confirmed fit
  • Unopened, uninstalled parts within the return window

Non-returnable items

  • Installed or attempted-to-install parts
  • Electrical components once opened, where the listing states this
  • Special-order and clearance items flagged as final sale

How it works

Request a return from your order page. Once approved, you receive a return label. Refunds are issued after the seller inspects the part, typically within five business days of receipt. A restocking fee of up to 15% may apply to buyer-remorse returns.

Need help with a specific order? Contact support.